Reviews
I'm a long-time service contract customer. Very satisfied with A-1 and the quality of their work and responsiveness to service calls over a period of years. The staff are friendly and courteous. Jakub was particularly good on a recent service call.
They mean "free" when they say "free" unlike many others who don't. They guy who showed up was very nice and helpful.
A1Mechanical called me for a reminder of my annual check-up, and scheduled me for the very next day. My technician Jakob was awesome! Quick, efficient, knowledgeable and thorough. During his routine check-up, he found that my AC catalyst needed to be replaced and he was very patient with my many questions. Thank you for a job well done!
Quick response time, professional and friendly service. My AC was up and running in no time.
A1 Mechanical was fantastic to work with! They were professional, responsive, and got the job done quickly. The technician was knowledgeable, explained everything clearly, and made sure the system was running perfectly before leaving. Highly recommend A1 Mechanical for anyone needing HVAC service in Louisville!
Fantastic experience with these guys. Nathan Cavanaugh went above and beyond!
I requested a diagnostic service visit to look at an old system I was told was likely in need of total replacement. The technician was able to quickly determine the root cause of the issue and it ended up being substantially less expensive to repair. They completed the job same day and the rate was affordable; especially when considering it was a 24 hr turnaround and we are now no longer feeling the effects of the heat. Very impressive service!
Repair guy came out to get ac unit up and running. Turn breaker on and off a few times says he secured wire on the outside but the wire still has the coating missing (see pic) ac unit is working for now but to get charged for securing a wire that truly didn't have anything done to it. Will not use this company again. So as a hvac tech i believe if u see this u should have at least taped it up. Didn't secure the wire like they said. If owner sees this review I hope your techs do better. Prompt service but disappointed.
UPDATING this review, Joe from A1 called us the same day as this review and was so apologetic and sent Rod (tech) out to check out our ac unit and even took care of the wire issue at no cost to us. Rod was very professional and respectful and made sure our ac was working like it should. Thanks A1 for going above and beyond to make your customers happy and worry free.